“You” means the people/person viewing/using our website.

“Website” means the website at www.heskap.com

“We” and “us” means Heskap Systems.

 

Our privacy statement sets out how Heskap Systems uses and protects any information that you give us when you use this website. We may edit this policy occasionally by updating this webpage. You should check this page from time to time to ensure that you are happy with our changes.

 

Heskap Security

We ensure and commit to having your privacy protected from the services that we provide. Any data collected by us will only be used in accordance with this privacy statement under Irish law. To help prevent unwanted access to information collected, we have security procedures to protect the information we collect from you.

We may use website cookie log files to show us which of our website pages are being used by you. This in no way gives us access to your computers information. We are using Google Analytics to gather these details and this information can be located on the main google page analytics website.

We may also have links to other websites outside of our own website.  When you click on these links, you leave our website location and we do not have any control, once you leave and can’t be responsible for the protection of your information from there on.

 

Heskap Who?

We are Heskap Systems Company, providing IT Support / Sales and IT Services.

Our Offices are based in Waterford City, Unit 4C, Six Cross Roads Business Park and Burchall House, Parnell St.

 

Information Gather.

We may gather the below information when you are filling out our online forms or allowing us to provide IT Support services. This information may be your personal information or business information, but we collect this for general business information only.

  • Name
  • Company Name
  • Address
  • Phone
  • Email
  • IT Equipment Onsite details.

 

The information you provide to us, helps give us have a point of contact within your business and give us a better understanding on how your systems work and how we can improve your business going forward. With this information we may send you details about our products and services within our business/ details about solutions to resolve your services / ticket information on your helpdesk calls.

 

Marketing

Sometimes we may email you about our services and solutions that could improve your business. If you do not wish to receive this information going forward, please do contact us to opt out of these email notifications.

 

Issues and Contacting Us

Please feel free to contact us directly if you have any further issues or queries on your data information protection by emailing dataprotect@heskap.com. You can also phone us directly ( 1890-HESKAP ) or write to us at Unit 4C, Six cross roads Business Park, Waterford.

 

Requesting your information

As for all customers of ours, you may request for a copy of your information collected by Heskap, eskapHeskap to be made available to you by emailing us at gdpr@heskap.com. Also, if you wish to view/edit/change/remove/refuse/prevent/know the information we have collected from you, please also feel free to email us of this request.

 

Privacy Statement Updates

We will make changes to this notice from time to time, particularly when we change how we use your information, and change our technology and products. You can always find an up-to-date version of this notice on our website at www.hcs.ie

 

This policy and all issues regarding our website are governed by Irish Law. This Privacy Statement policy is effective from 24th May 2018.

 

Updated: 24/05/18